Statement: Best Buy announces voluntary product recall of the Rocketfish Battery Case for iPhone 3G/3GS Model RF-KL12
MINNEAPOLIS, November 30, 2011 – Because the safety of our customers is of upmost priority, Best Buy Co., Inc. has announced the voluntary recall of an Exclusive-Branded product. All units affected by these recalls have been removed from store shelves in both the U.S. and Canada, and are no longer available for purchase. The company is working closely with the U.S. Consumer Product Safety Commission (CPSC) to notify customers who have purchased this product. Returned products will be disassembled and the parts recycled through a responsible third-party that meets our electronics recycling standards.
Rocketfish Battery Case for iPhones 3G/3GS, Model RF-KL12
The battery case can overheat while charging, posing a fire hazard. There have been 14 reports of the battery cases overheating in the United States, including three reports of minor burns to consumers and four reports of minor property damage. No injuries required medical attention. The model was sold at Best Buy stores in U.S. and Canada, Future Shop stores in Canada, online at www.bestbuy.com, www.bestbuy.ca, www.futureshop.com between about April 2010 through about September 2011 for between $10 and $60.
All consumers will be asked to call Best Buy toll-free at 800-917-5737 between 8a.m. and 8 p.m. ET any day, or visit www.bestbuy.com (US) or www.bestbuy.ca or www.futureshop.com (Canada) for instructions on returning the product and receiving a Best Buy gift card for $70 US or $105 Canadian.
About Best Buy Co., Inc.
Best Buy Co., Inc. (NYSE: BBY) is a leading multi-channel global retailer and developer of technology products and services. Every day our employees - 180,000 strong - are committed to helping deliver the technology solutions that enable easy access to people, knowledge, ideas and fun. We are keenly aware of our role and impact on the world, and we are committed to developing and implementing business strategies that bring sustainable technology solutions to our consumers and communities. For information about Best Buy, visit www.bby.com and to shop at Best Buy, visit www.bestbuy.com.